Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 3:00 PM and check-out is at 11:00 AM. If you need flexibility, please contact us in advance.

Question 2

Is parking available?

Accepted Answer

There is no dedicated parking at the property. Street parking may be available nearby, subject to availability upon arrival. The neighborhood is very walkable and convenient for exploring on foot.

Question 3

Are pets allowed?

Accepted Answer

We value the comfort of all our guests. Please contact us directly to discuss our pet policy before booking.

Question 4

How fast is the Wifi?

Accepted Answer

We have high-speed Wifi (216 Mbps) to ensure you can stay connected, work remotely, or enjoy uninterrupted streaming.

Question 5

What is the cancellation policy?

Accepted Answer

We offer a full refund for cancellations made at least 14 days before arrival. Cancellations made between 7 and 14 days before arrival will receive a 50% refund. After that period, the reservation is non-refundable.

Question 6

Is the Romantic Zone safe?

Accepted Answer

The Romantic Zone is one of the most visited and safest areas in Puerto Vallarta, with vibrant day and nightlife. For your peace of mind, the property has exterior security cameras.

Casa da Lusso | Boutique Villa in Zona Romántica