Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 3:00 PM and check-out is at 11:00 AM. If you need flexibility, please contact us in advance to see if an adjustment is possible.

Question 2

Is parking available at the property?

Accepted Answer

Street parking is available, subject to availability in the Downtown area. Given our prime location, we recommend walking or using ride-sharing services.

Question 3

Is Wi-Fi included and reliable?

Accepted Answer

Yes, you have access to free high-speed Wi-Fi throughout the apartment for your convenience and entertainment.

Question 4

Are pets allowed in the accommodation?

Accepted Answer

At this time, we cannot accommodate pets on the property to ensure the comfort of all our guests. We appreciate your understanding.

Question 5

How safe is the Downtown neighborhood?

Accepted Answer

Downtown is a very tourist-friendly and lively area, generally safe. However, as in any vibrant destination, we always recommend keeping your valuables secure and being aware of your surroundings, especially at night.

Question 6

How can I get to the apartment from the airport?

Accepted Answer

The airport is approximately a 25-30 minute drive away. You can take a taxi, Uber/DiDi, or public bus, which are all convenient and accessible options.

Malecón Apartment | Rooftop Pool | Heart of Puerto Vallarta