Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 4:00 PM, and check-out is at 11:00 AM. If you require flexibility, please contact us in advance to discuss options.

Question 2

Are pets allowed at the property?

Accepted Answer

Unfortunately, pets are not allowed on the property at this time to ensure the comfort of all our guests.

Question 3

Is parking available?

Accepted Answer

Yes, the apartment offers free parking on the premises for your convenience and security.

Question 4

Is Wi-Fi internet connection provided?

Accepted Answer

Yes, the property includes free high-speed Wi-Fi so you can stay connected throughout your stay.

Question 5

Is the Tondoroque/Nuevo Vallarta area safe?

Accepted Answer

Tondoroque and Nuevo Vallarta are known for being safe and tranquil areas, ideal for families and couples. However, we always recommend taking basic precautions as you would in any other destination.

Question 6

What does the kitchen include?

Accepted Answer

The kitchen is fully equipped with a stove, refrigerator, microwave, coffee maker, and all basic utensils needed to prepare your meals.

Question 7

Are cleaning services offered during the stay?

Accepted Answer

Cleaning service is provided before your arrival. For longer stays, additional cleaning can be arranged at an extra cost. The apartment includes a washer and dryer for your convenience.

New Apartment | Pool | BBQ | Terrace